Dogini Privacy Policy

This Privacy Policy concerns how your personal information is collected, used, and shared when you visit or make a purchase from dogini.co.za (this “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit this Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this type of information that is automatically collected as Device Information.

We collect Device Information using the following technologies:
  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, please visit www.allaboutcookies.org
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse this Site.When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information. When we talk about Personal Information in this Privacy Policy, we are talking about both Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?
    Device Information can be used to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    We use the Order Information that we collect generally to fulfil any orders placed through this Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this Order Information as follows:
    • to communicate with you;
    • to screen our orders for potential risk or fraud; and
    • when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

    SHARING YOUR PERSONAL INFORMATION
    We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.

    Delivery information is shared with courier/delivery companies to ensure the items purchased are delivered to the correct address.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

    DO NOT TRACK (DNT)
    Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser, as we cannot control the DNT handling of third parties interacting with this site, such as Google Analytics, AdWords, Facebook and others.

    DATA RETENTION
    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    CHANGES
    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    CONTACT US
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.